Privacy Policy
Effective date: • This page explains how Bloom Academy handles personal data, cookies, and your choices.
Data We Collect
We collect only what is needed to provide the Bloom Academy experience. This may include information you provide directly and technical data generated when you use our website and learning tools.
Information you provide
- Account details such as name, email address, and password hash (we never store plain passwords).
- Support and inquiry messages you send to us.
- Optional profile information you choose to add.
Information collected automatically
- Device and browser signals (e.g., browser type, operating system, approximate region, language).
- Usage logs (pages visited, actions taken, performance diagnostics) for security and reliability.
- Course activity signals (e.g., lesson progress) used to provide continuity and improve learning.
We avoid collecting sensitive data and do not request information that is unnecessary for delivering courses and support.
How We Use Data
We use personal data to operate our services, improve the learning experience, and maintain security. We do not sell personal data.
- Provide and personalize courses, including remembering preferences and progress.
- Respond to messages and provide customer support.
- Detect and prevent fraud, abuse, and unauthorized access.
- Maintain and improve performance, reliability, and accessibility.
- Comply with legal obligations and enforce our terms.
Data retention
We keep data only as long as needed for the purposes described above, unless a longer retention period is required by law or necessary for resolving disputes and enforcing agreements.
Your Rights
Depending on your location, you may have rights under applicable privacy laws (such as access, correction, deletion, portability, or restriction of processing). We will respond to verified requests in line with local regulations.
- Access: request a copy of the personal data we hold about you.
- Correction: request fixes to inaccurate or incomplete data.
- Deletion: request removal of your personal data when applicable.
- Restriction/Objection: request limits on certain processing activities.
- Portability: request export of certain data in a usable format where applicable.
To exercise these rights, contact us using the details below. We may need to verify your identity before fulfilling requests.
Contact
Email: [email protected] • Phone: +1 415 555 0134